Investment Terms of Business

Our Status

Bradstyle Ltd, t/as A J Hird Insurance Consultants is authorised and regulated by the Financial Conduct Authority.

You can check this on the Financial Services Register by visiting the www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.

Our registered office address is 26 Newmarket Street, Skipton, North Yorkshire BD23 2JB, registered in England & Wales no. 04966045.

Advice

We will make a personal recommendation for you based on your personal circumstances unless otherwise agreed.

Investment/Pension Service

We offer independent financial advice, we recommend investments and selected from all types of retail investment product and we review providers across the whole market.

Insurance

We offer protection insurance products selected from a wide range of providers in respect of life assurances, critical illness, permanent health and other similar protection products designed to safeguard your financial wellbeing.

Our Client Proposition – Financial Planning Service

This section details the service that we provide and the fees that we charge. Our ethical mission is to ensure that we provide you with appropriate financial guidance to assist you to achieve your desired financial objectives whether this is focussed on a single area or all aspects of your finances.

Stage Description Cost
Initial Discussion Here you can tell us what you are looking for and we will outline our services; there is no commitment. Moving on to the next stage is entirely at your option. No charge

Information Gathering If you decide that our services might be of benefit, then we will arrange a meeting to find out more and to agree the scope of services you require. At this stage you commit to our initial advising service and we will agree a fee with you plus the basis of any subsequent charges for arranging or reviewing. You commit only to payment for initial advice. No charge

Advising At this stage we complete our fact finding and research and we then provide you with a full report on the types of arrangements that would meet your needs, achieve your objectives and fit with your circumstances. Fixed fee up to £500

On-going Reviews If you would like us to keep your investments under review, receive recommendations to ensure continuing suitability, including adaptation to changing circumstances and lifetime events; then we will make arrangements for regular updates, contact you for periodic review meetings and be available if you need any additional advice. 0.5% per year of the value of your investments.

Loyalty Reward/Top Up In order to reward our clients our aim is to keep our fees and costs down to the minimum and reward clients for their continued loyalty. As a result we do not charge any additional upfront fees for top up investments. No upfront charge just 0.5% per annum ongoing.

Examples of what you might pay:

Investment amount Initial amount payable Standard review fee Annual review cost
£50,000 Up to £500 0.5% £250
£100,000 £500 0.5% £500
£200,000 £750 0.5% £1,000
£500,000 £750 0.5% £2,500

*These are typical standard fees and subject to minimum levels outlined above. Differing levels of service may attract other fees as described below. Advising fees may be offset against arranging fees if you use our services. In many cases our fees may be taken directly from your investments or your investment income if you wish. We will discuss with you whether or not this is tax efficient and appropriate for your circumstances.

Non Standard Fees:

Where the work we are undertaking for you is outside of our standard services proposition above we work on the following basis:- a fixed one off transaction fee negotiated individually with no review or follow up or we will work on the following hourly rates where you have complex pension arrangements, tax or trust requirements to consider.

  • Technical work and advice – £150
  • Administration – £50

We will agree a fixed amount, or a limit above which we will contact you for further instructions based on these rates.

Annuities:

1.25% of the value of funds before tax-free cash subject to a minimum fee of £250; there are no on-going charges for an annuity arrangement.

WE WILL AGREE WITH YOU OUR CHARGES BEFORE WE PROCEED AND WILL PROVIDE YOU WITH A FEE AGREEMENT DETAILING WHICH SERVICES AND CHARGES WILL APPLY.


Fund Value Fee
£30,000 £375
£50,000 £625
£75,000 £937.50

Ethical Fee Policy

Our aim is to move away from large upfront fees in favour of smaller fixed initial fees coupled with our regular ongoing review service. Our review service allows us to keep initial costs down for clients and we also additionally reward review clients for their ‘loyalty’ by removing fees on any top up investment so that much more money is initially invested.

Review and Reintermediation Service

  • Access to impartial advice on any appropriate topic.
  • Circumstance update.
  • Annual review meeting.
  • Objectives update.
  • Annual review summary.
  • Tax mitigation advice
  • Annual valuation report.
  • Inheritance tax planning guidance.
  • Risk Tolerance update.
  • Reintermediation of Investments

No additional upfront charges for investment top ups, free fund switches, free drawdown set up, free drawdown withdrawal.

Our charges – insurance

In respect of non-investment insurance products we are normally remunerated entirely by commission from the product provider. We will give you full details of any fees or commission in writing before you proceed.

VAT

Normally all our services are, unless otherwise stated, undertaken with the intention of arranging and administrating regulated investments and as such it is exempted from VAT. We will tell you if you have to pay VAT.

Fees paid out of investments or income

Whilst this may be your preferred method of fee payment we must draw to your attention that in certain circumstances paying fees in this way could be prejudicial in terms of tax liabilities. We will draw this to your attention if we believe this to be the case but accept no liability for any tax incurred as a result of your choice of method of remuneration.



Terms of Business Agreement

This Agreement

This is our standard Terms of Business Agreement upon which we intend to rely. For your own benefit and protection you should read these terms carefully before signing them. If you do not understand any point please ask for further information.

Services we provide

  • Advising: we will examine and report on your available options and products most suitable for your needs and objectives and we will recommend products and services for you.
  • Arranging: we can also facilitate our recommendations for you with providers of investment products and services.
  • Reviewing: we can maintain regular contact with you to insure that the arrangements made remain suitable, monitor performance and make further recommendations as required.

At your option we can focus on a specific area or we can examine your finances in their entirety.

Execution Only

We may arrange a contract with a provider specified by you without giving any advice. In these circumstances you are confirming that you have sufficient knowledge and experience to make your investment decision and do not want us to give any advice on the suitability of the product in relation to your circumstances.

Client Classification

We intend to treat you as a ‘retail client’ or ‘consumer’ unless you agree otherwise and you will be afforded the highest level of regulatory protection available.

Retail Investment Products

The range of regulated financial services we can provide includes researching, advising upon and arranging all types of packaged retail investment products including investments in pension funds, open ended investment companies, unit trusts, investment trusts, exchange traded funds, venture capital trusts, enterprise investment schemes and life funds. In making our recommendations we will consider the full range of packaged retail investment products available and we will recommend those that are suitable for you in our professional opinion. We will also advise you if we consider other products such as cash deposits, discretionary fund management or other investment options are suitable for you.

Conflicts of Interest

We offer independent advice but occasions could arise where we, or one of our clients, could have some form of interest in business that we are transacting for you. If this happens, or we become aware that our interests (or those of one of our other clients) conflict with your interests, we will inform you in writing and obtain your consent before we carry out your instructions.

Money Laundering Regulations

We are required by law to verify the identity of all our investment clients. No application will be made on your behalf until such verification has been obtained. We may also check your details against HMT Sanctions list as part of our obligation to prevent financial crime.

Client Money

We are not authorised to accept client money and therefore we never accept a payment unless it is in settlement of our charges or disbursements. All other payments MUST be payable to the product provider. Under no circumstances will we accept cash.

Client Assets

We will register all investments in your name unless otherwise agreed in writing. All contract notes and documents of title in respect of your investments or policies will normally be sent to you directly by the issuing company, but where this is not the case they will be forwarded to you, unless otherwise instructed in writing, as soon as practicable after being received by us. Where a number of documents relating to a series of transactions are involved we will normally retain the documents until the series is complete and then we will forward them to you.

Commencement and Termination

This Terms of Business Agreement takes effect from the date it is given to you and will apply until terminated. You, or we, may terminate our authority to act on your behalf under this agreement at any time, without penalty. Either party may terminate this agreement by providing one month’s notice in writing. Any outstanding fee payments must be settled immediately upon termination.

Termination will not prejudice the completion of transactions already initiated on your behalf or any rights or obligations already arising. Where you are paying for on-going review services on a monthly basis you may terminate payment by giving notice in writing, but payments made on account towards periodic reviews will not be refundable.

Your Duty to Disclose Information

We will base our recommendations on information you have given to us. It is important that you give us full information in order that we may provide the best advice for your needs and circumstances. It is your responsibility to provide complete and accurate information. It is important that you ensure all statements you make on insurance proposal forms, claim forms and other documents are full and accurate to the best of your knowledge. Please note that if you recklessly, carelessly or deliberately fail to disclose any material information to your insurers or us this in could invalidate your insurance cover.

Complaints

It is our intention to provide you with the highest possible level of client service at all times. Should we not meet your expectations we have a complaints procedure which is explained below. Should you wish to complain please contact Chris Cundell:

in writing: 26A Newmarket Street, Skipton, North Yorkshire, BD23 2JB

by telephone: 01756 700718

by email: chris@ajhirdinsurance.co.uk

Should you not be satisfied with our final response you may be entitled to refer the matter to our Alternative Dispute resolution provider the Financial Ombudsman Service (FOS) within six months of the date of our final letter:

The Financial Ombudsman Service,
South Quay Plaza, 183 Marsh Wall, London E14 9SR

Tel: 0800 023 4567 or 020 7964 0500

Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk

Financial Services Compensation SchemeM

We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

  • Most types of investment business are covered for up to £50,000.
  • Insurance advising and arranging is covered for 90% of the claim, without any upper limit.
  • Eligible deposits are covered up to £85,000.

Further information about compensation scheme arrangements is available from the Financial Services Compensation Scheme (http://www.fscs.org.uk).

Cooling Off

The product information document will detail your rights to cancel your arrangement once you have taken it out. Depending on the type of product you have purchased you may be entitled to cancel within 14 days (30 days for certain products) of either conclusion of the contract or receiving your documentation, whichever occurs later. You will then receive a full refund provided no claim has been made, except in the case of certain investment products where funds have already been invested, then you will get back the value of the investment whether this has gone up or down.

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